Frequently asked Questions

Making a booking

How can I make a reservation?

Payment & Refund

What are my payment options?

Amending & Cancellation

Can I Cancel or Change?

During the Transfer

What Should I Do If The Plane Delays?
How can I find you at the airport?
How can I find the car in the hotel?
What happens if i`ve lost my luggage ?
Is There a Baby Seat in the Car?